There are many telecommuting jobs available in the area of telephone
customer service. Compared to many positions, they are easier to get,
because many of them provide on-the-job-training and require little
experience. Most of theses companies offer flexible hours, and usually
require between a twelve and forty hour workweek. Some even offer
benefits. Other companies consider you an independent business owner
or contractor. When considering a telephone customer service job,
you should have a separate phone line for business purposes, a headset
phone and possibly a high-speed internet connection (depending on
the company, some require this). There are two basic types of phone
customer service positions: inbound and outbound. If you have an inbound
position, you are waiting for calls to be transferred to you by the
company.
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Alpine Access is one company that hires inbound
customer service employees. They provide customer service via phone,
e-mail and chats. They require any prospective employees to have
high speed internet, a landline and a phone with a headset. They
do pay every two weeks (average of $9 an hour) by direct deposit
and offer benefits after three months. They are only hiring in a
few states, despite being a telecommuting position, so be sure to
check if the opportunity is available in your state. Customer Loyalty
Concepts hires outbound phone customer service employees. They focus
on two main types of business: newspaper subscriptions (renewals)
and business-to-business sales,
with the goal of increasing the client base. They
require employees to have unlimited long distance phone service,
but provide training (they have a special dialing system so the
calls don’t go on your bill). They pay every other week by
check or direct deposit (direct deposit available after 90 days).
They do provide paid training, starting at $7 an hour, with the
potential to make $11 an hour. CLC does not currently hire in all
states, but they do not list all the states in which they do hire.
Liveops is in inbound customer service job, but you are considered
an independent agent or business owner, as opposed to an employee.
As a Liveop agent, you will receive calls from customers wanting
help with Liveop services. Pay is based on actual talk time on the
phones, averaging from $7 to $10 an hour, in addition to bonuses
and incentives. For More Information about Medical Transcription
you can Mail me support@medicaltranscriptionzone.com
With Best Regards
Kathy L Sistrunk
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